Manage Groups

This article covers how to manage internal alerting groups.

Creating and Managing Groups

  1. Click on Manage Groups under Resources.
  2. To add a new group, simply click the Add Group button in the top right corner of the card.

    1. This will create a new group as a top level group.  Think of this as an organizational structure.
  3. Once you’ve added the group name, click Submit
    1. If you will not be nesting groups underneath this one, you could also add people to this group by clicking their name(s) on the left hand side of the Available Members section.  This will move the individual members to the selected members side.  Make sure to click Submit if you make changes.
  4. To create a sub group underneath the top level group, click on the group name that you want to begin nesting.
  5. Click Add New Child Group and give that new group a name.


    1. For advanced users, you can also add groups as linked children so that administrators who may be locked into seeing only certain groups can send alerts to a group, but not be able to add/remove/delete any members from that group.
      1. This is called Add Existing Group as Linked Child
      2. This type of group is indicated at a chain link icon next to the group letting admins know the data is linked from somewhere else and not maintained by them.

Adding Users to Group

  1. Select the group you wish to add users to.
  2. Under the Group Internal Members section of the card, click or search for any name in the Available Members selection box.

    1. Once a name is selected, it will move to the Selected Members box
    2. To remove users from a group, click their name in the Selected Members box and they will be removed.

Users should not be added to any parent groups.