---
title: MFA Recovery Codes
description: MFA Recovery Codes - what are they and how do they work?
---

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# MFA Recovery Codes

### What are MFA Recovery Codes?

**Recovery codes are your backup key.**

When you set up [multi-factor authentication](https://support.konexus.com/setting-up-mfa?hsLang=en), you'll get a set of one-time codes to save. If you ever lose access to your phone or authentication app, you can use one of these codes to get back into your account (no phone needed).

![](https://support.konexus.com/hs-fs/hubfs/mfa-recovery-codes-png.png?width=430&height=269&name=mfa-recovery-codes-png.png)

Think of them like a spare house key: keep them somewhere safe (a password manager, printed out, etc.), and only use them if you're locked out.

**Each code works only once**, so once you've used it to get in, it's gone.

### Can I get new Recovery Codes?

Yes, from the [MFA Management](https://support.konexus.com/managing-mfa-settings?hsLang=en) view you can click the **Regenerate **button next to Recovery Codes at the bottom of the card. This will invalidate any remaining Recovery Codes and issue 10 new ones. 

![](https://support.konexus.com/hs-fs/hubfs/auth-dev-alertsense-io_account_manage_returnUrl=httpsapps-dev-alertsense-io%3FauthRefresh=1%23dashboard%20(1)-png-1.png?width=430&height=269&name=auth-dev-alertsense-io_account_manage_returnUrl=httpsapps-dev-alertsense-io%3FauthRefresh=1%23dashboard%20(1)-png-1.png)

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