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Help
Administrator Functionality
Administrator Functionality
Learn how to manage users, groups, and other account settings through the web application.
General Admin Functionality
Setting Up Admin Role Permissions
SMS & Voice Minute Calculation: Understanding the Totals
Import Files: Data Management Tool
Automated Imports Setup
Resources
Manage Administrators: Essential Guidelines
Manage and Creating Roles
Profile Update Reminders: Stay Current
Current Admin Logins: Quick Guide
Usage Report
Contact and Group Management (Directories)
New Contact & Group Management
Directory Management
Contact Directory Management: Guide
Group Directory Management: Guide
Internal Group Directory Management
Public Group Directory Management
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Settings
Managing Custom Alert Forms
Custom Pronunciation Management
Alert Default Settings: Guidelines
Social Media Account Management: Essential Guide
Creating Multiple Brands in Konexus: Step-by-Step
Verifying an existing phone number for Caller ID
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Creating and Managing Signup Keywords for Public Groups
Keyword Management: Essential Guide
Switching Between Multiple Profiles
Switching Between Multiple Profiles (Web UI or Mobile App)
Internal Integrations
Automated Weather Alert Creation: Step-by-Step Guide
Efficiently Manage Data Through File Transfers
SSO Integrations
External Integrations
RSA Archer Business Resiliency Integration
Incident Pocket Guide
Importing Documents for Incident Guides and Plans
Ad Hoc - Upload a Spreadsheet to an Alert
Send a Message by Uploading a Spreadsheet
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