--- title: Explore Fresh Platform Training Videos description: On this page, government customers can access training videos for the 2022 platform update. --- [Skip to content](https://support.konexus.com/new-platform-training-videos#main-content) English Show submenu for translations [Create a Support Ticket](https://support.konexus.com/kb-tickets/new?hsLang=en) [Customer portal](https://support.konexus.com/servicehub?hsLang=en) ![Konexus Logo](https://support.konexus.com/hs-fs/hubfs/KONEXUS_LOGO_WHITEBG_small.png?width=257&height=40&name=KONEXUS_LOGO_WHITEBG_small.png) - [Knowledge Base](https://support.konexus.com/) - [View My Tickets](https://support.konexus.com/servicehub) - [Partner Forms](https://support.konexus.com/partner-submission-forms) - [Sign out](https://support.konexus.com/_hcms/mem/logout) Open main navigation Close main navigation - [Knowledge Base](https://support.konexus.com/) - [View My Tickets](https://support.konexus.com/servicehub) - [Partner Forms](https://support.konexus.com/partner-submission-forms) - [Sign out](https://support.konexus.com/_hcms/mem/logout) - English Show submenu for translations - [Create a Support Ticket](https://support.konexus.com/kb-tickets/new) - [Customer portal](https://support.konexus.com/servicehub) - Go to konexus.com Go to konexus.com Search the help articles to find what you are looking for. - There are no suggestions because the search field is empty. 1. [Help](https://support.konexus.com/?hsLang=en) 2. [Frequently Asked Questions](https://support.konexus.com/frequently-asked-questions?hsLang=en) 3. [Upgrading to the new Platform](https://support.konexus.com/frequently-asked-questions?hsLang=en#upgrading-to-the-new-platform) # Explore Fresh Platform Training Videos ## On this page, government customers can access training videos for the platform update. ### Table of Contents #### [Introduction](https://support.konexus.com/new-platform-training-videos#Introduction) Watch this video to see an overview of what you'll learn in the Module 1 and Module 2 videos. [Module 1](https://support.konexus.com/new-platform-training-videos#Module1) Watch this video to learn more about sending internal Alerts and Polls within the new web UI. #### [Module 2](https://support.konexus.com/new-platform-training-videos#Module2) Watch this video to learn how to complete administrative functions within the system—like managing administrators, creating roles to facilitate easily assigning permission sets to users, and more.  ***Since this update, there have been enhancements made to how contacts are managed and slight changes to the alert form.  Please view this article on [Directories.](https://support.konexus.com/directory-management-overview?hsLang=en) There are other articles to read under Directory Management. ![Directory Management ](https://support.konexus.com/hubfs/image-png-Mar-30-2023-02-17-44-5497-PM.png)*** #### [Module 3](https://support.konexus.com/new-platform-training-videos#Module3) Watch this video to learn more about public notification features, including the Public Signup Page, Managing Keywords, Public Groups, Managing Public Users, Geo-Targeted Alerting, and Social Media.  #### [IPAWS](https://support.konexus.com/new-platform-training-videos#IPAWSsection) Watch this video to learn more about sending an IPAWS alert. #### Introduction Video Watch this video to see an overview of what you'll learn in the Module 1 and Module 2 videos. - What Will I Learn?…0:00-1:56 - Support and Training Information: What to Expect…1:57-3:11 #### Module 1 - **Internal Alerts/Polls** - Module Introduction…0:00-0:34 - Logging In and Dashboard Overview…0:35-4:47 - Creating Alerts and Polls - Web UI…4:48-23:16 - Scheduling Alerts…14:49-15:24 - Mobile App…23:17-25:19 - Create a Secure Chat (Mobile App) from Alerts Received…25:20-27:41 - Creating/Using Alert Templates…27:42-32:40 - Alert History…32:41-33:20 #### Module 2 - **Administration Functions** - Module Introduction…0:00-0:42 - Role Management/Creation…0:43-2:39 - Custom Alert Forms…2:40-6:45 - Alert Default Settings…6:46-8:42 - - Managing Administrators…8:43-13:55 - - Managing Contacts & Groups…13:56-27:30 - Profile Update Reminder…27:31-30:05 - Custom Pronunciation…30:06-32:27 - Files…32:27-32:55 - Usage Report…32:56-33:14 #### Module 3 Module Introduction…0:00-0:43 Public Sign-up Page…0:44-4:07 Managing Keywords…4:08-5:50 Public Groups…5:51-8:17 Managing Public Users…8:18-18:00 Geo-Targeted Alerting…18:01-29:33 Social Media…29:34-36:27 Conclusion…36:28-37:06 For any questions about these videos, reach out to support@alertsense.com. #### **IPAWS** - What is IPAWS?…0:00-5:11 - Sending Alerts…5:12-34:52 - Creating Templates…28:00-28:38 - Managing Your COG…34:53-38:11   - [Frequently Asked Questions](https://support.konexus.com/frequently-asked-questions?hsLang=en#main-content) - [Trouble Logging In](https://support.konexus.com/frequently-asked-questions?hsLang=en#trouble-logging-in) - [Weather Alerts](https://support.konexus.com/frequently-asked-questions?hsLang=en#weather-alerts) - [Konexus Supported Formats, Sizes, etc.](https://support.konexus.com/frequently-asked-questions?hsLang=en#konexus-supported-formats-sizes-etc) - [Alert History Delivery Status](https://support.konexus.com/frequently-asked-questions?hsLang=en#alert-history-delivery-status) - [Help: Konexus & AlertSense Support](https://support.konexus.com/frequently-asked-questions?hsLang=en#help-konexus-alertsense-support) - [Upgrading to the new Platform](https://support.konexus.com/frequently-asked-questions?hsLang=en#upgrading-to-the-new-platform) - [Great ShakeOut Drill](https://support.konexus.com/frequently-asked-questions?hsLang=en#great-shakeout-drill) - [SMS Delivery Issues](https://support.konexus.com/frequently-asked-questions?hsLang=en#sms-delivery-issues) - [Callback Number - Hiya Registration](https://support.konexus.com/frequently-asked-questions?hsLang=en#callback-number-hiya-registration) - [Administrator Functionality](https://support.konexus.com/administrator-functionality?hsLang=en#main-content) - [General Admin Functionality](https://support.konexus.com/administrator-functionality?hsLang=en#general-admin-functionality) - [Resources](https://support.konexus.com/administrator-functionality?hsLang=en#resources) - [Contact and Group Management (Directories)](https://support.konexus.com/administrator-functionality?hsLang=en#contact-and-group-management-directories) - [Settings](https://support.konexus.com/administrator-functionality?hsLang=en#settings) - [Creating and Managing Signup Keywords for Public Groups](https://support.konexus.com/administrator-functionality?hsLang=en#creating-and-managing-signup-keywords-for-public-groups) - [Switching Between Multiple Profiles](https://support.konexus.com/administrator-functionality?hsLang=en#switching-between-multiple-profiles) - [Internal Integrations](https://support.konexus.com/administrator-functionality?hsLang=en#internal-integrations) - [External Integrations](https://support.konexus.com/administrator-functionality?hsLang=en#external-integrations) - [Incident Pocket Guide](https://support.konexus.com/administrator-functionality?hsLang=en#incident-pocket-guide) - [Ad Hoc - Upload a Spreadsheet to an Alert](https://support.konexus.com/administrator-functionality?hsLang=en#ad-hoc-upload-a-spreadsheet-to-an-alert) - [Integrations](https://support.konexus.com/integrations?hsLang=en#main-content) - [Webhook Integrations](https://support.konexus.com/integrations?hsLang=en#webhook-integrations) - [Microsoft Teams Integration](https://support.konexus.com/integrations?hsLang=en#microsoft-teams-integration) - [Internal/Operational Communication](https://support.konexus.com/internal-operational-communication?hsLang=en#main-content) - [Mobile Application](https://support.konexus.com/internal-operational-communication?hsLang=en#mobile-application) - [Web Application](https://support.konexus.com/internal-operational-communication?hsLang=en#web-application) - [Task Lists](https://support.konexus.com/internal-operational-communication?hsLang=en#task-lists) - [Survey](https://support.konexus.com/internal-operational-communication?hsLang=en#survey) - [Public Communication](https://support.konexus.com/public-communication?hsLang=en#main-content) - [Best Practices and Tips](https://support.konexus.com/public-communication?hsLang=en#best-practices-and-tips) - [Administrative Functionality](https://support.konexus.com/public-communication?hsLang=en#administrative-functionality) - [Public Subscriber Enrollment](https://support.konexus.com/public-communication?hsLang=en#public-subscriber-enrollment) - [Send Public Alerts](https://support.konexus.com/public-communication?hsLang=en#send-public-alerts) - [Mobile App](https://support.konexus.com/public-communication?hsLang=en#mobile-app) - [National Weather Service Alerts](https://support.konexus.com/public-communication?hsLang=en#national-weather-service-alerts) - [IPAWS](https://support.konexus.com/ipaws?hsLang=en#main-content) - [IPAWS Information](https://support.konexus.com/ipaws?hsLang=en#ipaws-information) - [Password Set / Reset Process](https://support.konexus.com/ipaws?hsLang=en#password-set-reset-process) - [Send Alerts](https://support.konexus.com/ipaws?hsLang=en#send-alerts) - [Monthly Proficiency Testing](https://support.konexus.com/ipaws?hsLang=en#monthly-proficiency-testing) - [Administrative Functionality](https://support.konexus.com/ipaws?hsLang=en#administrative-functionality) - [Best Practices and Tips](https://support.konexus.com/ipaws?hsLang=en#best-practices-and-tips) - [Message Creator Tool](https://support.konexus.com/ipaws?hsLang=en#message-creator-tool) - [Enroll in Test Alerts](https://support.konexus.com/ipaws?hsLang=en#enroll-in-test-alerts) - [IPAWS Permissioned Templates](https://support.konexus.com/ipaws?hsLang=en#ipaws-permissioned-templates) - [Incident Management](https://support.konexus.com/incident-management?hsLang=en#main-content) - [Generic Incidents](https://support.konexus.com/incident-management?hsLang=en#generic-incidents) - [Named Incidents](https://support.konexus.com/incident-management?hsLang=en#named-incidents) - [Critical Event Management Dashboard](https://support.konexus.com/incident-management?hsLang=en#critical-event-management-dashboard) - [Release Notes](https://support.konexus.com/release-notes?hsLang=en#main-content) - [2026](https://support.konexus.com/release-notes?hsLang=en#2026) - [2025](https://support.konexus.com/release-notes?hsLang=en#2025) - [2024](https://support.konexus.com/release-notes?hsLang=en#2024) - [2023](https://support.konexus.com/release-notes?hsLang=en#2023) - [2022](https://support.konexus.com/release-notes?hsLang=en#2022) - [2021](https://support.konexus.com/release-notes?hsLang=en#2021) - [Training](https://support.konexus.com/training?hsLang=en#main-content) - [New System Features](https://support.konexus.com/training?hsLang=en#new-system-features) - [Policies](https://support.konexus.com/policies?hsLang=en) - [AlertSense Plans](https://support.konexus.com/alertsense-plans?hsLang=en) - [Advanced User Management](https://support.konexus.com/advanced-user-management?hsLang=en#main-content) - [Access Control for Templates, Social Media, Branding & Integrations](https://support.konexus.com/advanced-user-management?hsLang=en#access-control-for-templates-social-media-branding-integrations) - [Default HubSpot Blog](https://konexus-8969330.hs-sites.com/blog) [![Chill listening crop-3](https://support.konexus.com/hs-fs/hubfs/Artboard%20Copy%202.png?width=152&height=24&name=Artboard%20Copy%202.png "Chill listening crop-3")](https://support.konexus.com?hsLang=en) konexus Support Copyright © 2026, Konexus Inc ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://8969330.fs1.hubspotusercontent-na1.net/hubfs/8969330/Platform%20Update_Modules%20Introduction_Edited.mp4", "dateModified" : "2022-05-25T01:43:19.025Z", "description" : "", "duration" : "PT3M11S", "height" : 1080, "name" : "Platform Update_Modules Introduction_Edited", "thumbnailUrl" : "https://8969330.fs1.hubspotusercontent-na1.net/hubfs/8969330/Platform%20Update_Modules%20Introduction_Edited.mp4/medium.jpg", "uploadDate" : "2022-04-19T18:45:48.282Z", "width" : 1920 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://8969330.fs1.hubspotusercontent-na1.net/hubfs/8969330/Platform%20Update_Module1_Edited%202.mp4", "dateModified" : "2022-05-25T01:43:24.486Z", "description" : "", "duration" : "PT33M48S", "height" : 1080, "name" : "Platform Update_Module1_Edited 2", "thumbnailUrl" : "https://8969330.fs1.hubspotusercontent-na1.net/hubfs/8969330/Platform%20Update_Module1_Edited%202.mp4/medium.jpg", "uploadDate" : "2022-04-22T22:30:05.488Z", "width" : 1920 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://8969330.fs1.hubspotusercontent-na1.net/hubfs/8969330/Platform%20Update_Module%202_Edited.mp4", "dateModified" : "2022-05-25T01:43:18.324Z", "description" : "", "duration" : "PT33M45S", "height" : 1080, "name" : "Platform Update_Module 2_Edited", "thumbnailUrl" : "https://8969330.fs1.hubspotusercontent-na1.net/hubfs/8969330/Platform%20Update_Module%202_Edited.mp4/medium.jpg", "uploadDate" : "2022-04-19T19:32:11.182Z", "width" : 1920 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://8969330.fs1.hubspotusercontent-na1.net/hubfs/8969330/Module%203_Edited.mp4", "dateModified" : "2022-05-31T20:18:49.657Z", "duration" : "PT37M25S", "height" : 1080, "name" : "Module 3_Edited", "thumbnailUrl" : "https://8969330.fs1.hubspotusercontent-na1.net/hubfs/8969330/Module%203_Edited.mp4/medium.jpg", "uploadDate" : "2022-05-31T20:18:06.546Z", "width" : 1920 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://8969330.fs1.hubspotusercontent-na1.net/hubfs/8969330/IPAWS%20Training_Edited-1.mp4", "dateModified" : "2022-08-29T20:33:30.384Z", "duration" : "PT41M7S", "height" : 1080, "name" : "IPAWS Training_Edited-1", "thumbnailUrl" : "https://8969330.fs1.hubspotusercontent-na1.net/hubfs/8969330/IPAWS%20Training_Edited-1.mp4/medium.jpg", "uploadDate" : "2022-08-29T20:33:04.803Z", "width" : 1920 } ```