New Platform Training Videos

On this page, government customers can access training videos for the 2022 platform update.

Table of Contents

Introduction

Watch this video to see an overview of what you'll learn in the Module 1 and Module 2 videos.

Module 1

Watch this video to learn more about sending internal Alerts and Polls within the new web UI.

Module 2


Watch this video to learn how to complete administrative functions within the system—like managing administrators, creating roles to facilitate easily assigning permission sets to users, and more.

Module 3

Watch this video to learn more about public notification features, including the Public Signup Page, Managing Keywords, Public Groups, Managing Public Users, Geo-Targeted Alerting, and Social Media. 

 

Introduction Video

Watch this video to see an overview of what you'll learn in the Module 1 and Module 2 videos.

  • What Will I Learn?…0:00-1:56
  • Support and Training Information: What to Expect…1:57-3:11
HubSpot Video

Module 1

  • Internal Alerts/Polls
    • Module Introduction…0:00-0:34
    • Logging In and Dashboard Overview…0:35-4:47
    • Creating Alerts and Polls
      • Web UI…4:48-23:16
        • Scheduling Alerts…14:49-15:24
      • Mobile App…23:17-25:19
    • Create a Secure Chat (Mobile App) from Alerts Received…25:20-27:41
    • Creating/Using Alert Templates…27:42-32:40
    • Alert History…32:41-33:20
HubSpot Video

Module 2

  • Administration Functions

    • Module Introduction…0:00-0:42
    • Role Management/Creation…0:43-2:39
    • Custom Alert Forms…2:40-6:45
    • Alert Default Settings…6:46-8:42
    • Managing Administrators…8:43-13:55
    • Managing Contacts & Groups…13:56-27:30
    • Profile Update Reminder…27:31-30:05
    • Custom Pronunciation…30:06-32:27
    • Files…32:27-32:55
    • Usage Report…32:56-33:14
HubSpot Video

Module 3

Module Introduction…0:00-0:43

Public Sign-up Page…0:44-4:07

Managing Keywords…4:08-5:50

Public Groups…5:51-8:17

Managing Public Users…8:18-18:00

Geo-Targeted Alerting…18:01-29:33

Social Media…29:34-36:27

Conclusion…36:28-37:06


HubSpot Video

For any questions about these videos, reach out to support@alertsense.com.