Upgrading to the new Platform
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      3. Upgrading to the new Platform

      Explore Fresh Platform Training Videos

      On this page, government customers can access training videos for the 2022 platform update.

      Table of Contents

      Introduction

      Watch this video to see an overview of what you'll learn in the Module 1 and Module 2 videos.

      Module 1

      Watch this video to learn more about sending internal Alerts and Polls within the new web UI.

      Module 2


      Watch this video to learn how to complete administrative functions within the system—like managing administrators, creating roles to facilitate easily assigning permission sets to users, and more.  Since this update, there have been enhancements made to how contacts are managed and slight changes to the alert form.  Please view this article on Directories. There are other articles to read under Directory Management.

      Directory Management

      Module 3

      Watch this video to learn more about public notification features, including the Public Signup Page, Managing Keywords, Public Groups, Managing Public Users, Geo-Targeted Alerting, and Social Media. 

      IPAWS

      Watch this video to learn more about sending an IPAWS alert.

      Introduction Video

      Watch this video to see an overview of what you'll learn in the Module 1 and Module 2 videos.

      • What Will I Learn?…0:00-1:56
      • Support and Training Information: What to Expect…1:57-3:11

      Module 1

      • Internal Alerts/Polls
        • Module Introduction…0:00-0:34
        • Logging In and Dashboard Overview…0:35-4:47
        • Creating Alerts and Polls
          • Web UI…4:48-23:16
            • Scheduling Alerts…14:49-15:24
          • Mobile App…23:17-25:19
        • Create a Secure Chat (Mobile App) from Alerts Received…25:20-27:41
        • Creating/Using Alert Templates…27:42-32:40
        • Alert History…32:41-33:20

      Module 2

      • Administration Functions

        • Module Introduction…0:00-0:42
        • Role Management/Creation…0:43-2:39
        • Custom Alert Forms…2:40-6:45
        • Alert Default Settings…6:46-8:42
        • Managing Administrators…8:43-13:55
        • Managing Contacts & Groups…13:56-27:30
        • Profile Update Reminder…27:31-30:05
        • Custom Pronunciation…30:06-32:27
        • Files…32:27-32:55
        • Usage Report…32:56-33:14

      Module 3

      Module Introduction…0:00-0:43

      Public Sign-up Page…0:44-4:07

      Managing Keywords…4:08-5:50

      Public Groups…5:51-8:17

      Managing Public Users…8:18-18:00

      Geo-Targeted Alerting…18:01-29:33

      Social Media…29:34-36:27

      Conclusion…36:28-37:06


      For any questions about these videos, reach out to support@alertsense.com.

      IPAWS

      • What is IPAWS?…0:00-5:11
      • Sending Alerts…5:12-34:52
        • Creating Templates…28:00-28:38
      • Managing Your COG…34:53-38:11