Knowledge Base
English
简体中文
Go to konexus.com
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简体中文
Frequently Asked Questions
Trouble Logging In
Upgrading to the new Platform
Automated Weather Alerts
Map Layers
IPAWS
Send Alerts
Administrative Functionality
Best Practices and Tips
Enroll in Test Alerts
Monthly Proficiency Testing
Password Set / Reset Process
Message Creator Tool
Mass Notification
Send Alerts
Best Practices and Tips
Public Subscriber Enrollment
Public Mobile App
Internal Communication
Mobile Application
Web Application
Best Practices and Tips
Incident Management
Generic Incidents
Named Inicidents
Critical Event Management Dashboard
Tasklists
Web Application
Mobile Application
Administrator Functionality
General Admin Functionality
Resources
Settings
Integrations
Internal Integrations
3rd Party Integrations
Advanced User Management
Creating and Managing Public Users
Creating and Managing Public Groups
Creating and Managing Signup Keywords for Public Groups
Switching Accounts
Release Notes
2022
2021
System Overview
Overview Video
Testing/Sandbox
Using the Test/Sandbox Environment
Policies
AlertSense Plans
Legacy
Search the help articles to find what you are looking for.
Frequently Asked Questions
Running into an issue, need a quick solution? Check here first for frequently asked questions.
IPAWS
Learn how to configure your IPAWS account and how to send both Live and Test alerts.
Mass Notification
Learn how to send out mass notifications to your citizens through multiple channels and our free public mobile app.
Internal Communication
Learn how to communicate with your internal teams and groups through multiple channels, using both our mobile and web applications.
Tasklists
Learn how to monitor, activate, complete, and manage task lists within the Konexus system.
Administrator Functionality
Learn how to manage users, groups, and other account settings through the web application.
Integrations
Learn about our internal and 3rd party integrations that are available.
Advanced User Management
These articles cover advanced internal/public user management, as well as how to manage group signup keywords.
Release Notes
Learn more about recent updates to the platform.
