Trouble Logging In
      Back to home
      1. Help
      2. Frequently Asked Questions
      3. Trouble Logging In

      Set or Reset Login Credentials

      How to set or reset your Konexus/AlertSense credentials from your work email.

      1. Navigate to apps.alertsense.com.

      2. Enter your email address on the login screen, and click Next.

      3. Here, you can click either Trouble Logging in or New to Konexus.

      4. Input your email again and click Continue.image-png-Jun-14-2022-05-45-01-45-PM-1

      You should see an account credentials confirmation message. This message is to check against our database for your email.

      If we do find your email, you will get an email from us. Knowledge Base_Blur Out

      5. Click the link in the email, and you will be brought to a password change page. 

      Knowledge Base_Blur Out 2-1

      6. Set a username and password from here.

      Password Requirements:

      • At least 8 characters in length
      • At least 2 upper case and 2 lower case letters
      • At least 2 numbers
      • At least 1 special character (!, @, #, $, %, &, *, etc...)

      7. Click Save.

      8. You can now go back to apps.alertsense.com and log in to the site using the new credentials you made.