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Back to home
Help
Public Communication
Frequently Asked Questions
Trouble Logging In
Weather Alerts
Konexus Supported Formats, Sizes, etc.
Alert History Delivery Status
Help: Konexus & AlertSense Support
Upgrading to the new Platform
Great ShakeOut Drill
Administrator Functionality
General Admin Functionality
Resources
Contact and Group Management (Directories)
Settings
Creating and Managing Signup Keywords for Public Groups
Switching Between Multiple Profiles
Internal Integrations
External Integrations
Incident Pocket Guide
Integrations
Webhook Integrations
Internal/Operational Communication
Mobile Application
Web Application
Task Lists
Survey
Public Communication
Best Practices and Tips
Administrative Functionality
Public Subscriber Enrollment
Send Alerts
Mobile App
IPAWS
IPAWS Information
Password Set / Reset Process
Send Alerts
Monthly Proficiency Testing
Administrative Functionality
Best Practices and Tips
Message Creator Tool
Enroll in Test Alerts
Incident Management
Generic Incidents
Named Incidents
Critical Event Management Dashboard
Release Notes
2024
2023
2022
2021
Training
Policies
AlertSense Plans
Public Communication
Learn about Public Subscriber, ETN (Emergency Telephone Notification), public groups and geo-targeted Communication.
Best Practices and Tips
Sending Alerts to the Public - A Best Practices Guide
SMS Usage: Best Practices for Admins
Text to Speech Best Practices for Internal and Public Alerts
Community Sign-Up Flyer
Voice Call Opt-Out
See more
Administrative Functionality
Additional Resources
Hide Alerts
Public Subscriber Enrollment
How do Residents/ Citizens Subscribe to Receive Notifications?
Send Alerts
How to Send a Public Notification via ETN, Municipal Areas and Social Media
Sending a Message to Social Media from the Alert Form
How to Send an Alert to Public Subscribers
Mobile App
myAlerts mobile app for Public Subscribers