---
title: myAlerts Mobile App for Public Subscribers | Stay Informed
description: This article covers how to use and set up the "MyAlerts" public mobile app.
---

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2. [Public Communication](https://support.konexus.com/public-communication?hsLang=en)
3. [Mobile App](https://support.konexus.com/public-communication?hsLang=en#mobile-app)

# myAlerts Mobile App for Public Subscribers | Stay Informed

## This article covers how to use the "myAlerts" public mobile app.

### Overview

The myAlerts app is provided at no cost to anyone wishing to receive location-specific alerts. No sign-up is required, and no personal information is collected from this application other than the optionally-shared location of the mobile device running the application.

The app primarily delivers weather alerts from the National Weather Service and government-issued public notifications through the Integrated Public Alert and Warning System (IPAWS). Users can monitor multiple locations, and notifications follow device-level preferences.

 

### Download Information

The application is available through the Apple App Store and the Google Play Store

| [![Download on the App Store](https://support.konexus.com/hubfs/Download_on_the_App_Store_Badge_US-UK_RGB_blk_092917.svg)](https://apps.apple.com/us/app/alertsense-my-alerts/id1102847004) | [![Get it on Google Play](https://support.konexus.com/hs-fs/hubfs/GetItOnGooglePlay_Badge_Web_color_English.png?width=237&height=70&name=GetItOnGooglePlay_Badge_Web_color_English.png)](https://play.google.com/store/apps/details?id=com.AlertSense.PublicApp) |
| --- | --- |

**Minimum Requirements:**

- iOS: version 16.6 or higher
- Android: API level 26 (Android 8.0) or higher

 

### Alerts

Alerts are accessed via the **Alerts** tab (alert/warning icon ![](https://support.konexus.com/hs-fs/hubfs/undefined-Mar-16-2026-04-41-53-0015-PM.png?width=21&height=19&name=undefined-Mar-16-2026-04-41-53-0015-PM.png) - bottom left) in two views:

- **List View:** Displays active and expired alerts in list format, with most-recent alerts at the top of the list. Alert details are available by tapping on a given row in the list
- **Map View:** Displays active and expired alerts as pins on the map. Alert details are available by tapping on an alert pin and then tapping on the alert title.

![Alerts list view](https://support.konexus.com/hs-fs/hubfs/Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018-16-42-png.png?width=200&height=435&name=Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018-16-42-png.png)![Alerts map view](https://support.konexus.com/hs-fs/hubfs/Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018-17-43-png.png?width=200&height=435&name=Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018-17-43-png.png)

**Alert Details:** The alert details view for an individual alert includes a map of the affected area, the alert title and affected area name, issued and expiration dates, the alert source, and the full alert message. A share button allows sharing alert details with others.

![Alert details view](https://support.konexus.com/hs-fs/hubfs/Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018.23.07.png?width=200&height=435&name=Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018.23.07.png)

**Alert Types:** Three alert types are indicated by icons in the app. Each signifies the type of alert as well the notification source:

- Weather: ![](https://support.konexus.com/hs-fs/hubfs/SPS-png.png?width=20&height=20&name=SPS-png.png) (source: National Weather Service)
- Emergency: ![](https://support.konexus.com/hs-fs/hubfs/EA-png.png?width=20&height=20&name=EA-png.png) (source: Governmental Emergency Notification)
- Community: ![](https://support.konexus.com/hs-fs/hubfs/CA-png.png?width=20&height=20&name=CA-png.png) (source: Community Alert)

**Alert Notifications:** Incoming alerts display as device notification banners. Tapping an alert notification opens the app and navigates to the alert details view.

#### ![Example notification banner](https://support.konexus.com/hs-fs/hubfs/image-png-Mar-16-2026-04-51-49-8200-PM.png?width=201&height=83&name=image-png-Mar-16-2026-04-51-49-8200-PM.png)

### Locations

Locations are accessed via the **Locations** tab (map icon ![](https://support.konexus.com/hs-fs/hubfs/undefined-Mar-16-2026-04-55-10-1696-PM.png?width=21&height=20&name=undefined-Mar-16-2026-04-55-10-1696-PM.png) - bottom center) to manage monitored areas. Saved locations appear in the list, and can be configured with individual alert preferences including severe weather alert sensitivity levels.

![Locations list view](https://support.konexus.com/hs-fs/hubfs/Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018.30.37.png?width=200&height=435&name=Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018.30.37.png)![Simulator Screenshot - iPhone 17 Pro - 2026-03-15 at 18-31-57-png](https://support.konexus.com/hs-fs/hubfs/Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018-31-57-png.png?width=200&height=435&name=Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018-31-57-png.png)

Use the plus icon ![](https://support.konexus.com/hs-fs/hubfs/undefined-Mar-16-2026-04-55-44-6221-PM.png?width=17&height=17&name=undefined-Mar-16-2026-04-55-44-6221-PM.png) button to add new locations:

- **Search for Location:** Search by street, city, zip, etc, and select from a list of results.
- **Add Current Location:** Detects current location via device's GPS (requires location permission to be granted)

![](https://support.konexus.com/hs-fs/hubfs/Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018-30-44-png.png?width=200&height=435&name=Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018-30-44-png.png)![](https://support.konexus.com/hs-fs/hubfs/Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018-31-40-png.png?width=200&height=435&name=Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018-31-40-png.png)

The **Monitor Current Location** feature is also available via a switch at the top of the locations view. If enabled, the app will continuously update the location coordinates using the device's GPS system. (Requires "Always Allow" location permission)

![](https://support.konexus.com/hs-fs/hubfs/image-png-Mar-16-2026-05-10-39-0339-PM.png?width=200&height=200&name=image-png-Mar-16-2026-05-10-39-0339-PM.png)![](https://support.konexus.com/hs-fs/hubfs/image-png-Mar-16-2026-05-12-24-2691-PM.png?width=200&height=200&name=image-png-Mar-16-2026-05-12-24-2691-PM.png)

 

 

### Settings

Settings are accessed via the **Settings** tab (settings/gear icon ![](https://support.konexus.com/hs-fs/hubfs/undefined-Mar-16-2026-05-56-08-5452-PM.png?width=21&height=21&name=undefined-Mar-16-2026-05-56-08-5452-PM.png) - bottom right), with the following options:

- **Quiet Hours:** Users can configure a time window during which non-emergency alerts are silenced. Device privacy settings override app settings if notifications are disabled system-wide.
- **Test Notification: **Verify that push notifications are working correctly on your device.
- **Send Feedback:** Submit feedback or report issues directly from the app.
- **Replay Introduction:** View the introduction slides that showcase the app features.

![](https://support.konexus.com/hs-fs/hubfs/Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018-32-55-png.png?width=200&height=435&name=Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018-32-55-png.png)![](https://support.konexus.com/hs-fs/hubfs/Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018-33-05-png.png?width=200&height=435&name=Simulator%20Screenshot%20-%20iPhone%2017%20Pro%20-%202026-03-15%20at%2018-33-05-png.png)

 

 

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