Creating Multiple Brands in Konexus: Step-by-Step

This article describes how to use Konexus' Branding feature to customize your Alerts and Polls with multiple brand options.

Please note that Konexus' Branding feature differs from Konexus Custom Branding. Custom Branding impacts the web UI's appearance. Branding impacts Alert and Poll layouts, and multiple brand options can exist.

How to Create a Brand

Select Branding from the drawer menu.
Click the blue plus button .
Complete relevant fields for your brand.
- Brand Name: The name that will appear for the new brand in the web UI.
- Brand Description: A brief description of the brand.
- Default Brand Checkbox: Select this checkbox to set the current brand as the default for Alerts and Polls.
- Logo Image: The logo that will be associated with your new brand.
- Primary Color: The color that will be associated with your new brand.
- Caller ID: In this field, you can modify the caller ID associated with a voice message from this brand. A phone number must be saved in a brand in order to be used as the outbound caller ID for voice calls, and users cannot modify this value when sending an alert.
- Email Settings
  - Default Alert Subject: The text that will appear in the email's subject line. if 'Require at send time' is selected, the Send Alert form will load with this field empty, and the user will be required to input a subject when sending an alert.
  - Display Name: The sender name that will appear on the email from this brand. If 'Use sender's display name' is checked, then the Send Alert form will automatically populate with their name in this field.
  - Reply-To Email Address: The reply-to address that will appear in any emails from the brand. If 'Use sender's email for reply-to' is checked, the account email for the current user will be included as the reply-to email address on any alerts they send.
  - Email Footer: The footer for any emails from the brand.
After completing relevant fields, click Create .

How to Update an Existing Brand

Select Branding from the drawer menu.
Click the name of the brand you wish to modify.
Update relevant fields for your brand.
- Brand Name: The name that will appear for the new brand in the web UI.
- Brand Description: A brief description of the brand.
- Default Brand Checkbox: Select this checkbox to set the current brand as the default for Alerts and Polls.
- Logo Image: The logo that will be associated with your new brand.
- Primary Color: The color that will be associated with your new brand.
- Caller ID: In this field, you can modify the caller ID associated with a voice message from this brand.A phone number must be saved in a brand in order to be used as the outbound caller ID for voice calls, and users cannot modify this value when sending an alert.
- Email Settings
  - Default Alert Subject: The text that will appear in the email's subject line. if 'Require at send time' is selected, the Send Alert form will load with this field empty, and the user will be required to input a subject when sending an alert.
  - Display Name: The sender name that will appear on the email from this brand. If 'Use sender's display name' is checked, then the Send Alert form will automatically populate with their name in this field.
  - Reply-To Email Address: The reply-to address that will appear in any emails from the brand. If 'Use sender's email for reply-to' is checked, the account email for the current user will be included as the reply-to email address on any alerts they send.
  - Email Footer: The footer for any emails from the brand.

After completing relevant fields, click Preview to see your changes, and when ready, click the Save button.

How to Select a Specific Brand for an Alert or Poll

Select Send Alert or Send Poll from the drawer menu.
Select a brand for your Alert or Poll from the Alert Sender Information card's Brand drop-down menu.

Please note, if you don't select a specific Brand from the Alert Sender Information card, the default brand will automatically be selected. The selected brand's Default Alert Subject, Display Name, Reply-To Email address, Logo, Primary Color, Caller ID, and Email Footer will all be included with the Alert or Poll you send.

Select Send to send your branded message.

How to Associate a Brand with a Template

Select Alerting/Poll Templates from the drawer menu.
To associate a brand with a pre-existing template, select the template name.
To create a new template, click the blue plus button in the upper-right corner.
To associate a template with a brand, select a brand from the Brand drop-down menu on the Alert Sender Information card. Alternatively, you can select the Use Default Brand checkbox to associate the default brand with the template.
Once you have filled out the remaining template fields, click Save (for a new template) or Update (for an existing template).

Deleting a Brand

If a brand is associated with a template, you won't be able to delete that brand until the brand is no longer associated with the template.

To delete a brand, select the Delete icon next to the brand's name.