Frequently Asked Questions
This article explains how to create a secure chat using Konexus' mobile app.
Create a Secure Chat
Only administrators with the Initiate Chat permission will be able to utilize this feature. Tenants with Secure Chat will be able to invite mobile app users to join a chat even if they do not have permission to initiate a chat. If a user has not onboarded to use the mobile app, they will not show as an available contact to add to a chat.
- From the drawer menu, select Secure Chat.
- Tap the icon in the top right to create a new chat conversation.
- Select the size of the chat.
- < 100 has read receipts enabled
- Recipients can be added via groups or contacts, like an alert or poll.
- Confirm the details and tap Create in the top right corner.
- Start messaging.
- By tapping the + icon, users can share their location, images, and videos.