Release 23.47.0: September 7, 2023 Enhancements!

Product Updates - September 7, 2023

Improvements and Optimizations

  • The help message that appears when a person who had previously texted a keyword and a zip code to our short code has been updated to comply with new industry standards and anti-spam regulations. The message that appears when a user texts 'Help' is based on whether the client is using our branding feature.
    • With branding, the default brand name will be used in the help message. The help message will look similar to this:  Default brand name - Help message
    • Without branding, the help message will look similar to this: Help Messages - without branding
  • When a person replies to a poll via SMS with an invalid poll option, a text message will now be sent to inform them that the response is invalid so they can reply with a new poll option.

  • When a new contact is manually created and the ‘User Type’ is ‘Public’, an associated Public Signup record will automatically be created.