Product Updates for January 27th, 2022
New Features and Functionality
- New Branding feature available - The system now offers a way for customers to manage the Branding that Alerts are sent with. This new feature can be requested by reaching out to your account manager.
- Brands affect the appearance of Alerts that are sent through the system. Each brand allows the customization of the following:
- Email (optional customizations)
- Default Subject
- Logo
- Header Color
- Footer
Display Name
- Voice (optional customizations)
- Caller Id and callback number
- Customers can create multiple brands to be used by different departments or for different alerting use cases.
- Senders can choose which Brand to use while creating an alert from the Sender Information Card on the Send Alert form.
- A new permission for managing brands can be assigned to Administrator Roles that allows the Creation, Modification and Deletion of Brands.
Improvements and Optimizations
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Resolved an issue where the default email template was not properly formatted for some tenants.
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Resolved an issue where the map created during alert template creation did not get saved to the template.
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Resolved an issue that was causing the text message preview to show no preview message when creating an alert under certain circumstances.
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Resolved an issue that was causing performance issues with the Public Signup form.