Email Status Definitions

To more accurately reflect delivery of emails, status is shown in the Alert History.


Not Sent: Invalid Email - this email was not delivered because the email is invalid

Unsubscribed: Admin Initiated - this user was unsubscribed manually due to notification from the recipient

Unsubscribed: Email Complaint - this email address flagged the delivery of the email generated from the system as Spam so the provider blocked receipt

Unsubscribed: User Initiated - this user unsubscribed themselves using the link in the email they received