--- title: "Manage Administrators: Essential Guidelines" description: This article describes how to add administrators, edit administrators' information, and delete administrators. --- [Skip to content](https://support.konexus.com/manage-admins#main-content) English Show submenu for translations [Create a Support Ticket](https://support.konexus.com/kb-tickets/new?hsLang=en) [Customer portal](https://support.konexus.com/servicehub?hsLang=en) ![Konexus Logo](https://support.konexus.com/hs-fs/hubfs/KONEXUS_LOGO_WHITEBG_small.png?width=257&height=40&name=KONEXUS_LOGO_WHITEBG_small.png) - [Knowledge Base](https://support.konexus.com/) - [View My Tickets](https://support.konexus.com/servicehub) - [Partner Forms](https://support.konexus.com/partner-submission-forms) - [Sign out](https://support.konexus.com/_hcms/mem/logout) Open main navigation Close main navigation - [Knowledge Base](https://support.konexus.com/) - [View My Tickets](https://support.konexus.com/servicehub) - [Partner Forms](https://support.konexus.com/partner-submission-forms) - [Sign out](https://support.konexus.com/_hcms/mem/logout) - English Show submenu for translations - [Create a Support Ticket](https://support.konexus.com/kb-tickets/new) - [Customer portal](https://support.konexus.com/servicehub) - Go to konexus.com Go to konexus.com Search the help articles to find what you are looking for. - There are no suggestions because the search field is empty. 1. 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[Resources](https://support.konexus.com/administrator-functionality?hsLang=en#resources) # Manage Administrators: Essential Guidelines ## This article describes how to add administrators, edit administrators' information, and delete administrators. ### **Manage Admins** - From the left-hand navigation, select **Manage Admins** under the Resources setting. ![Knowledge Base\_Manage Admins\_Image 1](https://support.konexus.com/hs-fs/hubfs/Knowledge%20Base_Manage%20Admins_Image%201.png?width=408&name=Knowledge%20Base_Manage%20Admins_Image%201.png) ### **Adding a New Administrator** - - Click the **ADD ADMINISTRATOR** button on the top right of the card. ![Knowledge Base\_Manage Admins\_Image 2](https://support.konexus.com/hs-fs/hubfs/Knowledge%20Base_Manage%20Admins_Image%202.png?width=688&name=Knowledge%20Base_Manage%20Admins_Image%202.png) - Enter administrator information: first name, last name, email, phone number, zip code.![Knowledge BAse\_Manage Admins\_Image 3](https://support.konexus.com/hs-fs/hubfs/Knowledge%20BAse_Manage%20Admins_Image%203.png?width=688&name=Knowledge%20BAse_Manage%20Admins_Image%203.png) - - - **Send invitation email** will send an email to that administrator, allowing them to create a password for login if checked. - - - **Automatically create contact** will create a contact on submission when checked. ![Knowledge Base\_Manage Admins\_Image 4](https://support.konexus.com/hs-fs/hubfs/Knowledge%20Base_Manage%20Admins_Image%204.png?width=361&name=Knowledge%20Base_Manage%20Admins_Image%204.png) - Upload profile picture using the **Choose File button** or the ![Knowledge Base\_Manage Admins\_Camera Icon](https://support.konexus.com/hs-fs/hubfs/Knowledge%20Base_Manage%20Admins_Camera%20Icon.png?width=29&name=Knowledge%20Base_Manage%20Admins_Camera%20Icon.png) button. The new photo will not be visible below until the form has been submitted. - Enter security questions. - These security questions and answers will be provided by the new admin once they have created their password and logged in. ![Knowledge Base\_Manage Admins\_Image 5](https://support.konexus.com/hs-fs/hubfs/Knowledge%20Base_Manage%20Admins_Image%205.png?width=688&name=Knowledge%20Base_Manage%20Admins_Image%205.png) - Pick **ADMINISTRATOR ROLE** - Pick the role that applies to this user (see [managing roles](https://support.konexus.com/managing-and-creating-roles?hsLang=en) for further details). - Locking to a specific group - This restricts the groups this admin can send internal alerts to. - To designate a specific group that an admin can send internal alerts to, click on that group's name under the box on the left. This will move the group to the box on the right and lock the admin to that group. - To move the group back to the box on the left, click on the group's name within the box on the right. ![Knowledge Base\_Manage Admins\_Image 7](https://support.konexus.com/hs-fs/hubfs/Knowledge%20Base_Manage%20Admins_Image%207.png?width=688&name=Knowledge%20Base_Manage%20Admins_Image%207.png) - Assign specific topics - - This section is deprecated and is waiting to be removed. - To finish creating an administrator, click the blue **Submit** button at the bottom of the page. ### **Editing an Administrator** - - Find the administrator you wish to edit by searching for name, username, or email. ![Knowledge Base\_Manage Admins\_Image 9](https://support.konexus.com/hs-fs/hubfs/Knowledge%20Base_Manage%20Admins_Image%209.png?width=688&name=Knowledge%20Base_Manage%20Admins_Image%209.png) - - Click on the administrator. - Edit information after locating the section you wish to edit. - Click ![Knowledge Base\_Manage Admins\_Update Button](https://support.konexus.com/hs-fs/hubfs/Knowledge%20Base_Manage%20Admins_Update%20Button.png?width=85&name=Knowledge%20Base_Manage%20Admins_Update%20Button.png) above security questions or the blue **Submit** button at the bottom of the page. ### **Deleting an Administrator** - - Click the ✓ next to an administrator's name. - Multiple names can be selected. - Press **Delete Selected** at the top left side of the page. ![Knowledge Base\_Manage Admins\_Image 8](https://support.konexus.com/hs-fs/hubfs/Knowledge%20Base_Manage%20Admins_Image%208.png?width=688&name=Knowledge%20Base_Manage%20Admins_Image%208.png) - - Press **OK** to confirm delete. 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